Clause on personal data

This website is operated in Luxembourg by Equindus registered in the Luxembourg Trade Register under the number B56093. Our head office is located at 450 Route de Longwy L-4832 Rodange . These clauses apply to the information about you that we collect and use.

This site is hosted by POST Luxembourg, having its registered office :
20 rue de Reims, L-2417 Luxembourg
RCS Luxembourg : J28 / VAT : LU 15400030
Tel: +352 2424-1
Fax: +352 47 51 10

You will also find out how we use and protect any information about you that you give us when you use this website. If you have any questions or comments about these terms, please contact us by email at, or at the following postal address: Equindus 50 Route de Longwy L-4832 Rodange.

In accordance with current regulations applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 applicable as from 25 May 2018, you have a right to information, access and opposition on the personal data concerning you which you can exercise with Equindus by contacting us by email or post at the contact details above.

We reserve the right to modify the content of these clauses from time to time by updating this page. We recommend that you check this page periodically to ensure that you are aware of these changes and that they are acceptable to you.

What kind of information about you do we collect?

On some pages, you will find forms requesting information about you (Personal Data “. Certain products and services (such as our technical or sales support) can only be provided to you through this website if we have certain information about you such as :
Your name, first name, e-mail and postal address, telephone number.

Some of the information we collect is “Personal Data”, i.e. data that concerns you and allows you to be identified. We will not collect “Personal and Sensitive Data”. This category includes information relating to race, political opinions, health, religious and other beliefs, or sexual orientation.

For the purposes of these clauses, the terms “Personal Data” and “information about you” are used interchangeably.

What do we do with this information?

We may use information about you for the following purposes:

– To register you on our website and to administer the services provided through our website (including processing any queries or requests for information about us or our products or services);

– For marketing purposes, as set out below in the Direct and Indirect Marketing section;

– In order to be able to perform our obligations under any contract between us and you and in connection with the administration of any such contract on your behalf;

– For the purposes of possible employment if you have provided us with information following an application sent by you to our company.

With your consent, we may combine the information you entrust to us, under the conditions and for the purposes defined in these clauses.

How do we collect this information?

We collect information about you in a number of ways, including :

– Your submission of such information through this website;

– And when you contact us by telephone or correspond with us in ways other than through this website.

We may combine information about you that we collect through this website with information that you provide to us or that is provided to us by third parties.

We will not retain information about you longer than is necessary for the purpose for which it was collected or longer than is necessary to comply with any contract or the law.

We will not collect information about you that is excessive or unnecessary for the purpose for which it was collected.

To whom do we disclose your information?

We will not disclose your Personal Information to any third party except :

– To the extent necessary to enable any of our staff, employees, agents, contractors, suppliers or business partners to perform services for us or to perform any function on our behalf (including sales support, market research or customer services, as well as account management, provision of products or services that we provide to you now or in the future);

– Where we consider the disclosure of your information to other companies, financial institutions or law enforcement agencies/departments to be necessary or desirable for the prevention or detection of fraud;

– When we are authorised to do so in order to serve our legitimate interests;

– Where we are required or permitted to do so by law.

In the event that we disclose your Personal Data to a carefully selected third party or to a third party referred to in the list above, we will comply with applicable data protection law by ensuring that appropriate contractual provisions guarantee that the third party in question :

– Will use your Personal Data only for the purpose we specify and in accordance with the purposes set out in these clauses,

– And will have taken appropriate security measures to prevent unauthorized or unlawful processing of your Personal Data, as well as accidental loss or destruction of, or damage to, your Personal Data.

If we disclose your Personal Data to a third party located outside the European Economic Area, we will have first taken measures to ensure that your Personal Data will benefit from the same level of protection as that imposed by the
applicable data protection law.

Direct and indirect marketing

We may, with your consent, use information about you that we have in our possession to provide you with information about our products, promotions, special offers and other information relating to our products or services or which we think may be of interest to you.

We will only use your information for Direct and Indirect Marketing purposes for the purposes to which you have consented.

You may withdraw your consent, consent or the extent of the consent you have given us in relation to Direct and Indirect Marketing by emailing us at, or by writing to us at the following postal address: Equindus 50 Route de Longwy L-4832 Rodange. This option is available to you at any time. In addition, if you receive a message from us relating to direct and indirect marketing actions, you will be reminded in this message that you have the option of requesting that we stop sending you this information.

How can you obtain copies of the information we have collected about you and how can you change it?

Under applicable data protection law, you are entitled to request details of the Personal Data we hold about you. We will promptly comply with any such request you make. To do so, please write to us by email à, or to the following postal address: Equindus 50 Route de Longwy L-4832 Rodange.

Please help us to ensure that the information we hold about you is accurate and up to date. If you believe that any of this information is inaccurate or incomplete, please write to us as indicated above. We will correct or update all information about you within the time period specified above.

How do we ensure the security of your information?

We take care to ensure the security of your information. In order to prevent unauthorised access, use, alteration, destruction or disclosure, we have taken measures to reasonable physical, electronic and managerial safeguards to protect the information we collect through this website. We have done so in order to prevent any unauthorised or unlawful processing of your Personal Data, their accidental loss or destruction, as well as any damage to them.

We ensure the security of your information:

Through password protection, if we deem it appropriate; and By restricting access to your information (for example, only those members of our staff or employees who need to access it for the purposes stated above will have access to it). Please help us to ensure the security of your information. Please help us ensure the security of your information by not using an obvious username or password, by changing your password regularly and by not sharing your password with anyone.

Insertion of links

This website may contain links to other websites over which we have no control, and other websites not under our control may contain links to this website. Whilst we endeavour to include links only to websites that comply with our privacy and security policies, we cannot accept responsibility for the protection and privacy of information you provide on other websites. We recommend that you exercise caution and take note of the rules applicable to personal data in the context of the website in question.


Like certain third parties that provide content, advertising, and functionality as part of our Services, we use cookies, pixels, web beacons (also known as web beacons), and similar technologies in certain parts of our Services, as described below.

Cookies are small files that store information on your computer, television, mobile phone or other devices. The entity that places a cookie on your device can recognize you, regardless of the websites, services and devices you use, and from one browsing session to the next. Cookies are very useful.

For example, they can store your login credentials so that you don’t have to re-enter them each time you log in to a service.

Cookies tell us and third parties who use them about the pages visitors access, the features they use and the time they spend on those pages. By analyzing this type of information, we are better able to tailor the Services and provide you with a better user experience.

They collect information about your usage profile on our Services and other websites and applications so that we and third parties can provide you with relevant content and advertisements.